ISO 20000-1 Lead Implementer
Available
Self - Study
Courseware: Training material containing of information and practical examples will be distributed
Type of Training: Online
Language of Delivery:English
Exam Duration: 3 Hours
Retake Exam: Yes ( In case of exam failure, you can retake the exam within 12 months for free )
HKD $8,000,00
Develop the necessary competencies to establish, implement, operate, maintain, and continually improve a service management system based on ISO/IEC 20000-1.
Why ECA?
ECA is the Authorized Training Partner of PECB.
Why should you attend? The training course aims to provide in-depth understanding of ISO/IEC 20000-1 requirements, as well as good practices and approaches used for the implementation and subsequent maintenance of the service management system.
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Who should attend?
- Managers or consultants involved in and concerned with the implementation of a service management system in an organization
- Managers and employees seeking to help their organization meet the service requirements and deliver value
- Project managers, consultants, or expert advisers seeking to master the implementation of a service management system based on the requirements of ISO/IEC 20000-1
- Individuals responsible for maintaining conformity with the ISO/IEC 20000-1 requirements in an organization
- Members of an SMS implementation team
Learning objectives
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