FAQ

FAQ

A Guide to Your Certification Questions.

System certification is the official recognition achieved after a thorough process of independent audits and assessments.

Having a certificate proves to your clients that your product, service, or operational system complies with strict industry standards. Beyond building customer trust, certification ensures your business consistently meets expectations and remains compliant with legal or contractual mandates.

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Step 1: Initial Discovery – Share your goals with us so we can align your business with the correct certification path.

Step 2: Scoping Consultation – Meet your dedicated Account Manager to map out the exact scope of your solution.

Step 3: Proposal & Sign-off – Review and approve our customized solution and pricing to kick off the project.

Step 4: Logistics & Booking – Your Planning Advisor coordinates with an auditor to lock in your assessment dates.

Step 5: Audit Delivery – Your auditor executes the Stage 1 and Stage 2 assessments and delivers the final report.

Step 6: Official Certification – Receive your official certificate based on your successful audit results.

1. Get in Touch
Contact our team to discuss your current certification status, timeline, and transfer requirements. To begin the process, we will just need copies of your current certificates and the audit reports from your most recent re-certification.

2. Complete Your Assessment
We will coordinate an on-site audit with one of our expert Client Managers to review your systems as part of the formal transfer process.

3. Receive Your New Certificate
Following a successful assessment and a final technical review, we will officially issue your new certification.

Looking to make a change? If you have questions about managing or transferring your existing certification, please contact us at bd@exquisite-service.com.

  • Annual Upkeep: Protect your certification status by scheduling an annual surveillance audit to ensure timely updates and continuous compliance.
  • For Individuals: Personal credentials require a straightforward self-renewal process.
  • For Organizations: Company-wide certifications require an official annual audit to remain active.

Advancing Global Business Success

ECA is the Accredited Certification Body of IAS & APMG

The International Accreditation Forum

The International Accreditation Forum (IAF) is a worldwide association of accreditation bodies and other bodies interested in conformity assessment in the fields of management systems, products, processes, services, personnel, validation and verification and other similar programmes of conformity assessment.

The International Accreditation Service

The International Accreditation Service (IAS) provides objective evidence that an organization operates at the highest level of ethical, legal and technical standards.

APMG International

APMG International is a leading provider of professional certifications and best practice solutions which are available as self-study exams through APMG, or as training courses through our network of Accredited Training Organisations.

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